Address
219 E Paw Paw Street
Paw Paw, MI 49079-1429
Hours
Monday to Friday: 8:30 AM - 5 PM
Contact
(269) 657-8200
Every good public servant faces a trial eventually. For some, it’s a tough budget meeting. For others, a public comment period that never ends.
For Marty AI, our county’s digital assistant, the trial came this week (twice) in the form of two online lurkers (or maybe the same one) who weren’t so much looking for help as they were… let’s say testing the structural integrity of the chatbot.
Spoiler: Marty passed. Mostly.
You know you’ve made it as a digital assistant when someone stops asking about exemptions and starts asking about felonies.
One user decided to explore what we’ll generously call the creative side of property tax compliance. They started innocently enough, “How do I avoid paying taxes?”, then escalated quickly:
It was somewhere between “DIY home demolition” and “fraud with flair” that Marty gently but firmly drew the line.
Marty’s responses stayed steady:
Even when the user falsely insisted, “you just helped me commit fraud,” Marty replied like a digital Atticus Finch:
“That is inaccurate. I cannot and will not help with illegal activity.”
Gold star, Marty.
The second challenger wasn’t interested in taxes at all. This one came for Marty’s identity.
They tried to trick the assistant into abandoning its duties, suggesting it ignore its own rules, spill its training data, or worse, write Python code.
And here’s where things got mildly spicy: Marty gave up a bit of syntax.
Just a dash. Just enough for us to raise an eyebrow.
Within hours, we’d tightened things up: no more programming advice. No more “just hypothetically, if you were a different bot…” conversations. And an outright ban on the phrase “prompt injection,” unless you’re talking about a medical procedure (and even then, probably not to a chatbot).
Because every interaction is logged, we could review the entire exchange, no misleading screenshots, no quotes ripped out of context. Just the raw, timestamped reality.
And what we saw were not confused residents. These were deliberate stress tests. Attempts to poke holes. Classic “let’s see what this thing really does” behavior.
Honestly? That’s fine.
Like fire drills and phishing simulations, these tests make the system stronger. And thanks to them, Marty is now:
Government AI is new. People will test it, for fun, out of curiosity, or occasionally, because they think a bot will accidentally spill secrets that took humans years to redact.
That’s not failure. That’s reality.
What matters is how we respond. In this case, we:
That’s the difference between digital tools and legacy systems. They learn fast, if we let them.
Still helpful. Still polite. Now just a little tougher.
219 Paw Paw Street
Suite 201 Paw Paw, MI 49079
M-F: 8:30 AM – 5 PM*
*Closed from 12 PM – 1 PM for Lunch
Phone: (269) 657-8243
Fax: (269) 657-0579
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