Welcome to Van Buren County Central Dispatch. Our team includes 14 full-time dispatchers, 2 shift supervisors, 2 QA/Training Supervisors, and is led by 911 Director Mike Hostetler. We operate 24/7, handling over 125,000 phone calls and dispatching about 65,000 service calls each year. We support 14 fire departments, 13 emergency medical services, and 11 law enforcement agencies across the county.
Our Mission & Objectives
Our Mission
We are dedicated to serving our community, visitors, and public safety agencies by providing essential communication links to emergency services with compassion, courtesy, and professionalism.
Our Objectives
- Quickly and efficiently handle emergency 911 calls from the public.
- Deploy the right resources to manage and resolve incidents.
- Offer communication and support services to public safety agencies.
- Prioritize and refer emergency service requests appropriately.
